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2007 Assessment

India: Integrity Indicators Scorecard

India: Integrity Scorecard Report > Sub-Category: National Ombudsman
Indicators   Score
52 In law, is there a national ombudsman, public protector or equivalent agency (or collection of agencies) covering the entire public sector? 0
53 Is the national ombudsman effective? 0
54 Can citizens access the reports of the ombudsman? 0

Indicator and sub-Indicator Details

52 In law, is there a national ombudsman, public protector or equivalent agency (or collection of agencies) covering the entire public sector?
 
  52: In law, is there a national ombudsman, public protector or equivalent agency (or collection of agencies) covering the entire public sector?
 
Score: YES  NO score
  Comments: Several attempts have been made to pass legislation to create a national ombudsman-like authority, but they have not met with success (the efforts began in 1969). Such an authority exists at the state-level in several, but not all, states.

References: www.lawmin.nic.in

53 Is the national ombudsman effective?
 
  53a: In law, the ombudsman is protected from political interference.
 
Score: YES  NO score
  Comments: This is not applicable, as the discussion is on a national level ombudsman.

References: www.lawmin.nic.in

  53b: In practice, the ombudsman is protected from political interference.
 
Score: 100  75  50  25  0  score
  Comments: This is not applicable, as there is no national level ombudsman.

References: www.lawmin.nic.in

  53c: In practice, the head of the ombudsman agency/entity is protected from removal without relevant justification.
 
Score: 100  75  50  25  0  score
  Comments: This is not applicable, as there is no national level ombudsman.

References: www.lawmin.nic.in

  53d: In practice, the ombudsman agency (or agencies) has a professional, full-time staff.
 
Score: 100  75  50  25  0  score
  Comments: This is not applicable, as there is no national level ombudsman.

References: www.lawmin.nic.in

  53e: In practice, agency appointments support the independence of the ombudsman agency (or agencies).
 
Score: 100  75  50  25  0  score
  Comments: This is not applicable, as there is no national level ombudsman.

References: www.lawmin.nic.in

  53f: In practice, the ombudsman agency (or agencies) receives regular funding.
 
Score: 100  75  50  25  0  score
  Comments: This is not applicable, as there is no national level ombudsman.

References: www.lawmin.nic.in

  53g: In practice, the ombudsman agency (or agencies) makes publicly available reports.
 
Score: 100  75  50  25  0  score
  Comments: This is not applicable, as there is no national level ombudsman.

References: www.lawmin.nic.in

  53h: In practice, when necessary, the national ombudsman (or equivalent agency or agencies) initiates investigations.
 
Score: 100  75  50  25  0  score
  Comments: This is not applicable, as there is no national level ombudsman. In some states, the Lok Ayuktas can initiate investigations. The Lok Ayukta functions as state-level ombudsman.

References: www.lawmin.nic.in

  53i: In practice, when necessary, the national ombudsman (or equivalent agency or agencies) imposes penalties on offenders.
 
Score: 100  75  50  25  0  score
  Comments: This is not applicable, as there is no national level ombudsman. The state level ombudsman bodies can initiate investigations but not impose penalities.

References: www.lawmin.nic.in

  53j: In practice, the government acts on the findings of the ombudsman agency (or agencies).
 
Score: 100  75  50  25  0  score
  Comments: This is not applicable, as there is no national level ombudsman.

References: www.lawmin.nic.in

  53k: In practice, the ombudsman agency (or agencies) acts on citizen complaints within a reasonable time period.
 
Score: 100  75  50  25  0  score
  Comments: This is not applicable, as there is no national level ombudsman.

References: www.lawmin.nic.in

54 Can citizens access the reports of the ombudsman?
 
  54a: In law, citizens can access reports of the ombudsman(s).
 
Score: YES  NO score
  Comments: This is not applicable, as there is no national level ombudsman. The state level ombudsman authorities have Web sites where the reports can be accessed.

References: www.lawmin.nic.in

  54b: In practice, citizens can access the reports of the ombudsman(s) within a reasonable time period.
 
Score: 100  75  50  25  0  score
  Comments: This is not applicable, as there is no national level ombudsman. The state level ombudsman have Web sites and the reports can be accessed there.

References: www.lawmin.nic.in

  54c: In practice, citizens can access the reports of the ombudsman(s) at a reasonable cost.
 
Score: 100  75  50  25  0  score
  Comments: This is not applicable, as there is no national level ombudsman. The reports of the state level ombudsman can be accessed on the internet.

References: www.lawmin.nic.in

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